PlatÅ Coffee began inside a shipping container in Centurion. There was no sprawling flagship store or comfortable financial safety net. Instead, brothers Stephan and Petrus Bredell had a strong product, a practical plan and a clear understanding of what keeps customers coming back.
Today, the homegrown brand has more than 140 locations and a presence beyond South Africa. Its expansion into London has also placed its particular flavour of South African hospitality on an international stage.
âWe wanted to prove that we could build a profitable business, serve a strong product and create a space people genuinely enjoyed visiting,â the brothers explain.
Their upbringing in smaller South African communities shaped what came next. While other brands focused on major cities, PlatÅ Coffee looked towards underserved towns and suburban lifestyle centres.
The opportunity was simple. There was demand without the usual saturation.
Coffee was not the brothersâ original dream. Building businesses was.
After several failed ventures, they found that coffee brought their interests together. It combined branding, marketing, operations and customer experience. Better still, it allowed PlatÅ to become part of peopleâs everyday routines.
Although they initially approached the industry as businesspeople, their appreciation for coffee grew with the company. Being outsiders also had an advantage. They were not tied to traditional ways of doing things.
Instead, they focused on consistency, scalability and the customer journey.
That thinking extended to social media. Rather than depending heavily on conventional advertising, PlatÅ created stores people wanted to photograph and share. Consequently, its online growth reflected what customers were already experiencing offline.
âPeople remember how you make them feel,â the brothers explain. âLoyalty is built through trust and repetition, not hype.â
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The Difficult Years Behind the Growth
Rapid expansion can make entrepreneurship look deceptively glamorous. Yet PlatÅâs growth followed years of failed ideas, financial strain and difficult decisions.
The brothers did not come from money. Therefore, there was little room for error. They went without salaries for at least the first 18 months, while the pressure of building the company followed them home.
Their contrasting leadership styles also tested their relationship. Major decisions sometimes led to major disagreements.
âA lot of people only see the success afterwards,â they say. âBehind every growing business are years of uncertainty, sacrifice, stress and persistence.â
Building the System Behind the Stores
As PlatÅ expanded, it developed a broader operational ecosystem. This now includes roasting, baking, training, equipment and interior design capabilities.
The approach was not part of the original vision. Instead, it developed as the brothers searched for ways to control costs, maintain quality and support healthier stores.
Bringing these functions closer to the business also helped PlatÅ deliver a more consistent experience across its growing footprint.
Taking South African Warmth to London
Opening in London represented far more than another pin on the store map. For the brothers, it reflected thousands of contributions from employees, managers, partners, friends and family.
âIt reminded us that PlatÅ was never built by two people alone,â they say. âIt has always been built by a team.â
London is one of the worldâs most competitive coffee markets. However, the brothers believe South African warmth offers a genuine point of difference.
Their advice to other underestimated entrepreneurs is equally direct: start small, take risks and learn from failure.
âYou donât need permission from big cities or big investors to build something meaningful. Stay consistent, back yourself and focus on creating real value for people.â
Discover Cape Townâs Urban Xplorer tour: an inner-city drive and guided Bo-Kaap walk, with adult tickets at R95. Get departure times and booking details.
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